Account Manager
This role will focus on growing profitable sales, fostering relationships & business development across the Hunter region.
Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters & accessories, thermal insulation composite systems, paints, floor screed, floor systems, construction equipment and tools. With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide, and sales of 10 billion Euro (in 2019), the Knauf Group is offering a range of career opportunities – in Europe, the USA, South America, Asia, and Africa
Knauf is seeking a passionate, experienced, and reliable Account Manager to join our ambitious Residential Sales team. This role reports to the Sales Manager and will be based in Fyshwick, ACT
This role will focus on Customer Management within the Residential Housing Segment across the Melbourne Metropolitan Region, to ensure segment sales & profitability are met in line with targets and customer satisfaction levels are maintained. Customer management will include both Residential Housing Builders and Key Residential Housing Contractors.
Role responsibilities:
- Ensure business transactions are conducted in a legal and professional manner with strong ethical, safety and compliance standards
- Undertake sales activities within the segment / region to achieve and exceed budgeted targets and take corrective action as required, whilst exceeding customer expectations
- Contribute to the development of the segment and customer strategy and plans, to protect current business and win new business whilst identifying opportunities for value added products and services through account plan management
- Develop strong multilevel relationships with targeted customers and segment decision makers whilst providing outstanding customer service to ensure a supplier of choice position
- Ensure an exceptional customer experience throughout the sales cycle as well as customer accounts are managed to an acceptable debtor level
- Maintain and report knowledge of market trends, competitor activities and competitor product development
- Ensure appropriate reporting and recording of sales activities via reports and CRM
Candidate requirements
- Superior written and verbal communication, negotiation and influencing skills
- Ability to speak, present and lead discussions with customers along with providing product training to a customer group
- Self-motivated, driven, enthusiastic and resilient with the ability to operate autonomously
- Basic competency in Word, Excel and Power point
- SAP & CRM Salesforce experience and knowledge preferred
- Must possess a current Victorian Driver’s License
- A minimum of 3 years external sales experience
- Building industry knowledge and experience preferred but not essential
- Established industry contacts in the Residential Housing Segment preferred but not essential
Why join Knauf?
- Highly competitive remuneration package + company vehicle + phone & laptop
- Free Parking On-Site
- Yearly pay review
- Strong career progression opportunities for motivated individuals
- 14-week Parental Leave (Primary Carer)
- Great work-life balance
- Employee Assistance Programs
Knauf values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. As part of the recruitment process successful applicants will be required to complete pre-employment screening which may include a medical and police clearance.
- Department
- Sales, Marketing & Communication
- Locations
- Fyshwick
Workplace & Culture
Knauf employees play a large part in the success of the company. Their performance, competence and motivation are based on the implementation of the Knauf values of entrepreneurial spirit, dedication, partnership and humanity in the course of their daily work. Individual performances make a contribution to our joint success as a team. This is the basis for further growth of the Knauf Group.
About Knauf Australia
Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, paints, floor screed, floor systems, and construction equipment and tools. With more than 250 production facilities and sales organisations in over 86 countries, 35,000 employees worldwide, and sales of 10 billion Euro (in 2019), the Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.
Account Manager
This role will focus on growing profitable sales, fostering relationships & business development across the Hunter region.
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