About Knauf:

Knauf AU is the world's leading manufacturer and supplier of plasterboard related products. Knauf’s aim is to be the market leader for safe, healthy, and comfortable design of living spaces. With experienced, talented, and diversified people operating over 30 production facilities across the region, we deliver the high-quality products required for the construction of safe and comfortable buildings. With an extensive distribution and sales network, our dedicated teams provide expertise backed by quality service to provide the right solutions for our customer needs.

Technical Consultant

Department: Technical Business Development

Work type: Casual
Min days: Min 2-3 days

Work hours: 8:30am - 4:40pm
Start date: Immediately

Location: Port Melbourne, VIC

Knauf is looking for a casual Technical Consultant to join the TecASSIST function and facilitate a high level of customer service through the provision of timely, accurate and up-to-date technical advice on the range of products and building systems marketed by Knauf, responding via the various communication mediums as appropriate.

TecASSIST is a National technical assistant that provides advice to Knauf customers, including builders, contractors, architects, engineers, building surveyors and homeowners throughout Australia.

This is a great opportunity to join our high-performing business based in Port Melbourne, Victoria. This position will also contribute to your engineering work experience requirement as part of your studies. If you enjoy being part of a team and have a strong, organised work ethic, we want to hear from you.

Duties & responsibilities include:

• Provide support for Value Engineering and specification activities in conjunction with Engineering team
• Be fully familiar and conversant with all Knauf products and systems keeping abreast of any updates, technical or otherwise
• Take ownership for enquires received ensuring they are handled and progressed to a satisfactory resolution, ensuring the customer is kept abreast of the status of outstanding or ongoing enquiries
• Ensure customers are provided accurate and up-to-date information
• Provide the necessary support literature and follow-up as appropriate for the project involved. Where appropriate provide or organise documentation e.g. drawings/sketches specific to the project involved
• Develop and maintain a network of contacts throughout Knauf and external companies as appropriate that can assist with answering customer enquiries

Must have:

• Be a first year or second year Architectural or Civil Engineering students
• Strong personal competencies in teamwork, time management and problem solving skills
• Strong skills in communication to develop relationships with a wide range of customers/clients from contractors, builders, developers, Architects and Engineers etc
• Customer focused
• Microsoft Office skills to complete operational tasks

On offer:

• Casual rate of $35 per hour
• On-job training provided
• Grow and develop professional skills in a highly competent team environment
• Opportunity to work in a fun, high-paced, and safe work environment
• Flexibility to work around your university commitments

If this sounds like you, please email your resume to [email protected]

*Please note, applicants must have entitlements to work in Australia, as part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants.

Application closing date: 31 March 2025