Knauf began as an idea from two brothers and has grown into a global industry leader spanning 90 countries, multiple brands and with more than 41,500 employees worldwide. Through our people and state-of-the-art plants, we produce high-performing solutions ranging from drywall systems, plasters and insulating materials all the way to external thermal insulation composite systems. Whatever your challenge, we are there with you each step of the way to help you to constantly improve how you build.

About the role:

Knauf is seeking a passionate, experienced and reliable Business Development Manager to assist in the sales growth across our Residential Segment.

Reporting into the Residential Sales Manager, this role will predominantly focus on new growth within the Residential Housing Segment across Melbourne Metropolitan and the Geelong Regions. Ensuring segment sales & profitability are met in line with targets and customer satisfaction levels are maintained. Customer management will include, but not limited to, both Residential Housing and key Residential Housing Contractors.

You will have a disciplined approach at ensuring all relevant market and sales activities are being reported through our CRM system (Salesforce) and maintaining customer records. You will also be responsible for generating sales revenue in line with agreed sales plans and budgets, in addition to developing long-term business relationships with existing and prospective customers. Having a strong desire to create new business opportunities will be key to this role.

This role will be based in Port Melbourne, Victoria.

Role responsibilities:

• Undertake sales activities within segment/region to achieve budgeted targets and take corrective action as required
• Contribute to the development of customer and segment plans, identifying new opportunities for value added products and services through account plan management
• Conversion of market leads on building approvals into profitable sales to Knauf
• Monitor selling expenses and pricing to ensure profitability targets are achieved
• Develop strong multilevel relationships with targeted customers and segment decision makers
• Resolve complaints in a timely manner and institute changes to reduce or eliminate reoccurrence
• Ensure business transactions are conducted in a legal and professional manner
• Manage and maintain existing customers; identify opportunities for increasing sales to the existing customer base
• Analyze trends and future market needs
• Proactively seek opportunities to develop expertise and capability through personal development training, technical training and project experience
• Maintain knowledge of competitor activity and product and report market trends and changes to direct manager
• Contribute to accurate customer and competitor information in our CRM
• Ensure appropriate recording and reporting of sales activities in our CRM system
• Ensure all required administration tasks are completed as required in a timely manner

Candidate requirements:

• Tertiary qualifications in relevant fields (Business) and/or formal sales training highly regarded
• Experience within a manufacturing/building products/construction materials industry is preferred however not essential
• Strong selling, negotiation and conflict resolution skill
• Strong verbal & well-developed written communication skills
• Strong analytical skills demonstrating sound business acumen
• Demonstrated ability to efficiently multi-task and meet required deadlines
• Ability to work autonomously and build long term relationships
• Intermediate proficiency with managing data in spreadsheets and CRM systems
• Effective presentation skills to applicable audience
• Valid driver licence required

Why join Knauf?

• Competitive Salary package (base + super)
• Company Car + Phone + Laptop + Bonus Incentives
• Yearly pay review
• Grow in a highly competent team environment
• Opportunity to work in a supportive, demanding, high-paced and safe work environment
• 14-week Parental Leave (Primary Carer)
• Great work-life balance

Knauf values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. Applicants must have entitlements to work in Australia, as part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants.