Trade Store Customer Service Driver
This role is responsible for dispatch, distribution, unloading of building materials & delivering to work sites across Sydney
At Knauf, we’re more than a building materials company—we’re a global community of innovators, creators, and problem-solvers. What started as an idea between two brothers has grown into a global powerhouse, operating in over 90 countries with more than 41,500 employees worldwide. From cutting-edge drywall systems to advanced insulation and external thermal solutions, we’re redefining how the world builds. And we’re looking for passionate leaders to join us on this journey.
About the role:
Knauf Gypsum is looking for an experienced Trade Store Customer Service Driver, to be a part of our high performing Trade Store in Chullora, NSW.
Reporting to the Trade Store Manager, this role is responsible to providing exceptional customer service through the daily operations of site deliveries, in accordance with the Company’s strategic plans, operating budgets, procedures and policies
Applicants must be reliable, adaptable, and physically fit. You will have demonstrated experience working effectively in a team and independently and be committed to safety at all times.
Some of the role responsibilities:
- Ability to hand unload materials off truck while maintaining good manual handling techniques
- Receive and forward customer complaints to the Trade Sales Manager regarding product and / or service via Knauf's complaint and customer procedures
- Assist in the maintenance of inventory levels to satisfy customer requirements and market demand, including diligent checking and dispatching of goods
- Provide customers with exceptional Customer Service via prompt delivery of goods to customer locations
- Assist in management of transport resources to effectively maintain efficient service to customers
- Assist in administrative duties where required by Management
- Any other reasonable task as requested by management
Candidate requirements:
- MR license (mandatory), Heavy Rigid truck license (beneficial)
- Must be able to operate a manual vehicle
- Forklift license (beneficial)
- Good understanding of Chain of Responsibility requirements
- Competent in load restraint
- Builds and sustains positive relationship with team members and customers
- Has good communication skills
- Shows commitment to get the job done, accurately and timely
- Previous experience as a delivery truck in a busy environment
- Physically capable to fulfil the demands of lifting plasterboard product and accessories
On Offer:
- Market competitive Hourly Rate + OT
- Exposure to the business
- Yearly pay review
- 14-week Parental Leave (Primary Carer)
- High organic internal growth promoted within
- Great work life balance
Please note, applicants must have entitlements to work in Australia, as part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants
- Department
- Supply Chain
- Locations
- Chullora
Workplace & Culture
Knauf employees play a large part in the success of the company. Their performance, competence and motivation are based on the implementation of the Knauf values of entrepreneurial spirit, dedication, partnership and humanity in the course of their daily work. Individual performances make a contribution to our joint success as a team. This is the basis for further growth of the Knauf Group.
About Knauf Australia
Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, paints, floor screed, floor systems, and construction equipment and tools.
We offer an opportunity to be part of a global family of over 40,000 high-performing people in 96 countries, who are dedicated to the same core values, and to a shared sense of purpose.
We encourage all our people to shape their own career, pro-actively building their future with the freedom to stretch their skills and to learn new ones.
Trade Store Customer Service Driver
This role is responsible for dispatch, distribution, unloading of building materials & delivering to work sites across Sydney
Loading application form