Knauf began as an idea from two brothers and has grown into a global industry leader spanning 90 countries, multiple brands, and with more than 41,500 employees worldwide. Through our people and state-of-the-art plants, we produce high-performing solutions ranging from drywall systems, plasters, and insulating materials to external thermal insulation composite systems.

At Knauf, we’re committed to helping you build better, smarter, and more sustainably. This 1st of July 2025, we’re excited to open our brand-new Trade Store in Bendigo, VIC, and we’re looking for a dynamic and experienced Fulfilment Centre Manager to lead the team and drive the success of this exciting new venture.

About the Role:
As the Fulfilment Centre Manager, you will be responsible for overseeing the day-to-day operations of our new Bendigo Trade Store. This is a hands-on leadership role where you will manage a small team, ensure exceptional customer service, and maintain efficient warehouse and delivery operations. You will play a key role in building a high-performing team and fostering a positive workplace culture.

If you are a motivated leader with a passion for logistics, customer service, and team development, this is your opportunity to make a significant impact and grow your career with a global industry leader.

Our brand-new trade store is set to officially open its doors on 1st July 2025.
Operating hours will be from 6:00 AM to 3:00 PM."

Key Responsibilities:

• Lead and manage the operations of the new Bendigo Trade Store, including warehouse, delivery, and customer service functions
• Build, train, and mentor a high-performing team, fostering a culture of collaboration, safety, and excellence
• Oversee the safe and timely delivery of plasterboard and related materials to clients, ensuring customer satisfaction
• Manage inventory, including stock control, replenishment, and minimizing damage or loss
• Ensure the warehouse is organized, clean, and compliant with safety standards
• Develop and implement efficient processes for order picking, packing, and delivery
• Collaborate with the sales team to meet customer needs and achieve business goals
• Monitor and report on key performance indicators (KPIs) to ensure operational efficiency
• Drive a strong focus on workplace health and safety, ensuring compliance with all regulations
• Act as the primary point of contact for customers, resolving issues and building strong relationships
  

What We’re Looking For:

• Proven experience in a leadership role within logistics, warehousing, or trade store operations
• Strong people management skills, with the ability to motivate and develop a team
• Excellent organizational and problem-solving abilities, with a focus on operational efficiency
• A customer-focused mindset, with a commitment to delivering exceptional service
• Experience in inventory management and stock control
• A proactive and hands-on approach, with the ability to adapt to a fast-paced environment
• Forklift license or experience is advantageous (training/certification may be provided)
• Knowledge of plasterboard or construction materials is desirable but not essential

What’s on Offer:

• Competitive salary package + performance-based incentives
• Annual pay reviews
• 14-week Parental Leave (Primary Carer)
• Opportunities for career growth and internal promotions
• A supportive team environment with a strong focus on work-life balance
• The chance to lead a brand-new store opening and shape its success from the ground up
• A workplace culture that values diversity, equity, and inclusion, where everyone is empowered to thrive
  

Our Commitment to Diversity, Equity, and Inclusion (DEI):
At Knauf, we believe that diversity isn't just a buzzword—it's the foundation of our success. We're on a mission to create an inclusive workplace that reflects the rich tapestry of the communities we serve. By welcoming individuals from all backgrounds, experiences, and perspectives, we foster innovation and drive excellence in everything we do.

How to Apply:
If you’re ready to take on a leadership role and be part of the exciting launch of our new Bendigo Trade Store, apply now!

Please note: Applicants must have the right to work in Australia. As part of the recruitment process, successful candidates will undergo police and medical checks for security clearance.